Store Policy

Welcome to our store policy page! We're dedicated to providing exceptional products and ensuring a smooth and enjoyable shopping experience for our customers. Our policies are designed to promote transparency and build trust with our community. Below, you'll find detailed information about our customer care, privacy and safety measures, wholesale inquiries, and payment methods.

Thank you for choosing our fashion and mental health apparel company. We appreciate your support and are here to ensure a positive shopping experience.

Customer Care

We value our customers and strive to offer outstanding support. If you have any questions or concerns, please contact our customer care team at pastelsaccentsinc@gmail.com. We're available Monday to Friday, 9 AM to 5 PM EST, to assist with order inquiries, product information, or any other needs. Our goal is to respond to all inquiries within 24 hours.

Privacy & Safety

Your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. All data collected during your visit is encrypted and used solely to process orders and improve our services. We do not share your information with third parties without your explicit consent.

Wholesale Inquiries

Interested in carrying our products in your store? We welcome wholesale inquiries and partnerships. Please contact our wholesale team at [email/phone number] with your business details, and we'll get back to you with our wholesale terms, pricing, and order minimums. We look forward to collaborating with you to spread the message of mental health through fashion.

Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible. Our accepted payment options include:

Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
PayPal
Apple Pay
Google Pay

All transactions are processed securely, ensuring your payment information is protected. If you encounter any issues during checkout, please reach out to our customer care team for assistance.