FAQ

Welcome to our FAQ page! Here, you'll find answers to the most commonly asked questions about our unique fashion and mental health apparel. We understand that combining style with wellness raises many inquiries, from the materials we use to the mental health benefits our products offer. Whether you're curious about our design process, looking for sizing information, or wanting to learn more about how our apparel supports mental well-being, this page is here to help. Dive in to get all the details you need and discover how our clothing can make a positive impact on both your style and mental health.

How do I care for my Pastel’s Accents apparel?

To ensure that your apparel stays looking its best, we recommend following the care instructions on the garment's label. In general, we recommend washing cold, gentle cycle, and air drying to prolong the life of your clothing and reduce energy consumption.
How can I contact customer service?

If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at pastelsaccentsinc@gmail.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly and provide exceptional service to our customers.
What is Pastel’s Accents?

Pastel’s Accents is a women's apparel brand dedicated to promoting healthy living and empowering women of all shapes, sizes, and lifestyles through our range of activewear and lifestyle apparel.
Do you offer plus sizes?

Yes, we believe that every woman deserves to feel confident and comfortable in her clothing. That's why we offer a range of sizes, including plus sizes, to ensure that every woman can find pieces that fit and flatter her unique shape.
Is your activewear suitable for different types of workouts?

Absolutely! Our activewear is designed to be versatile and functional, making it suitable for a wide range of activities including yoga, running, gym workouts, dance, and more. Whether you're breaking a sweat or simply running errands, our clothing moves with you and provides the support you need.
Do you ship internationally?

Yes, we offer international shipping to many countries around the world. Shipping rates and delivery times may vary depending on your location. Contact us directly for more information.
What makes your apparel different?

At Pastel’s Accents, we prioritize both style and substance. Our apparel is not only fashion-forward but also designed with performance and comfort in mind. We use high-quality materials, thoughtful design, and sustainable practices to create clothing that looks good, feels great, and supports your active lifestyle.
Are your products sustainable?

Yes, sustainability is important to us. We strive to minimize our environmental impact by using eco-friendly materials, reducing waste in our production process, and partnering with ethical manufacturers. Our commitment to sustainability is reflected in every aspect of our business, from design to delivery.
What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 15 days of receipt for a full refund or exchange. Please see our Returns & Exchanges page for more details and instructions on how to initiate a return.